Your Questions, Answered
Navigating the world of custom window treatments should be straightforward and stress-free. That’s why we’ve compiled a list of the most frequently asked questions to help guide you through your Novo Blinds experience. From initial measurements to the final installation, we want to ensure that you have all the information you need to make informed decisions about your home textiles.
How do I choose the right blinds for my space?
Understanding your space and lighting needs is the first step. Consider the room’s function, window dimensions, and personal style preferences. Our experts are on hand to help you select the perfect match from our extensive range.
Can I get samples before I decide?
Absolutely. We believe in touching and feeling the material before you commit. Samples are available upon request so that you can see how the textures and colors work in your own space.
What is the warranty on Novo Blinds products?
We stand by the quality of our products with a limited lifetime warranty that covers any defects in materials or workmanship. Specific details can be found in our warranty documentation.
Do you provide installation services?
Yes, we offer professional installation services to ensure that your blinds are perfectly fitted and functioning. We also offer a 30-day installation warranty for any adjustments needed post-installation.
What if I have an issue with my blinds after installation?
Your satisfaction is our priority. If there’s an issue, contact us within one year of installation for warranty and service calls at no extra charge. Our team is dedicated to resolving any concerns promptly.