2. Information We Collect

Personal Information: We may collect personal information such as your name, address, email address, and phone number when you:

• Purchase products from our website
• Register your product for warranty
• Sign up for newsletters or special offer notifications
• Contact us with inquiries or customer support requests

Non-Personal Information: When you interact with our website, we may automatically collect information about your computer or device, your visits and use of our website, your IP address, geographical location, browser type, referral source, length of visit, and page views.

How We Use Your Information

Your information allows us to provide you with a personalized experience. Specifically, we use your information to:

• Fulfill orders and process payments
• Register your purchased products for warranty service
• Respond to your customer service requests and support needs more efficiently
• Improve our website offerings based on your information and feedback
• Send periodic promotional emails about new products, special offers, or other information which we think you may find interesting

Data Security

We take the security of your data seriously. We implement a variety of security measures, including encryption and authentication tools, to maintain the safety of your personal information whenever you place an order or access your personal information.

Sharing Your Information

Novo Blinds does not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers working on our behalf, such as payment processors or delivery services. We also may be required to disclose your personal information to comply with legal obligations or to protect the rights, property, or safety of Novo Blinds, our customers, or others.

Cookies and Web Beacons

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request that we correct or delete your personal data
• Object to the processing of your personal data
• Request the restriction of processing of your personal data
• Request the transfer of your personal data to another party

Changes to This Policy

Novo Blinds may change this privacy policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email at [Insert Email Address] or by post to [Insert Postal Address].

This Privacy Policy was last updated on 18 Apr 2024.