Warranty

Novo Blinds products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product.

COVERED
• All internal mechanisms.
• Components and brackets
• Operational cords for a full 7 years from the date of purchase.
• Repairs and/or replacements will be made with like or similar parts or products.
• NOVO motorization components are covered for 5 years from the date of purchase.

NOT COVERED
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the product.
• Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time.
• Shipping charges, cost of removal and reinstallation.